Business Development and Sales

Account Manager

South San Francisco, CA

At Plenty, we’re on a mission to give people in local communities everywhere access to the freshest, most amazing tasting produce possible. And to do so in a way that’s better for the planet.

About Role

As an Account Manager at Plenty, you’ll be responsible for managing relationships with key retailers in the Bay Area. In this role you’ll be responsible for building strong relationships, securing and overseeing the fulfillment of sales orders, and maintaining high levels of communication externally and internally.

What You'll Do

  • Leverage retail sales and/or account management experience to find ways to help our customers be more successful
  • Serve as the lead point of contact for many of our customers in the Bay Area
  • Assist with and manage in store tasting events
  • Forecast and track key account metrics
  • Collaborate with sales team to identify areas of growth including identifying new accounts or sales strategies
  • Ensure the timely and accurate delivery of our products to the customer
  • Share feedback and insights internally with key stakeholders to improve our products
  • Serve as the voice of the customer internally - assist with customer requests and escalate as needed
  • Onboard new retail customers

What We're Looking For

  • You are a people person – you have the ability to forge strong relationships; to identify folks on the ground that are excited about what we are doing, and build them into champions who will help achieve our goals
  • You are a good listener - it’s natural for you to be curious, learn from others, help with their challenges, and celebrate their wins
  • You are detail oriented and organized
  • You are able to communicate effectively with internal and external stakeholders
  • You have a passion for our mission and an ability to inspire others to join us in changing the world
  • You are a problem solver – you can navigate obstacles in a thoughtful and effective manner
  • You are entrepreneurial in spirit and aren’t afraid to step out of your comfort zone and take on something new
  • You are comfortable in a startup environment where things can change quickly
  • You are able to juggle multiple account projects at a time, maintaining your attention to detail
  • You have experience using a CRM software and are comfortable using other basic systems like MS Word and Gmail
  • 2+ years of experience in the retail food space or account management
  • Prior experience maintaining strong internal and external relationships
  • CRM software experience and proficiency in other basic software
  • Exceptional communication skills, both written and verbal

About Plenty

Plenty is here to change the way people eat, making extraordinary flavor and nutrition more available in a way that's better for people and the planet. We build farms that can put craveable flavor first while delivering exceptional yields. And our produce is always pesticide-free and grown using less than 1% of the land and 5% of the water of outdoor farming.

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