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Senior Field Engineer, Software Deployment and Configuration

Role: Full-time

About Plenty

Plenty is on a mission to make fresh, pesticide-free fruits and vegetables more accessible to everyone.  Our cutting-edge indoor, vertical farms produce extraordinary yields using a fraction of the land and water outdoor farms need.  Nutrient-rich, mouth-watering and locally grown, our crops help people, communities and our planet to be healthier and more resilient.

The people and teams who make up Plenty are at the core of how we do this.  We are a collaborative and innovative bunch.  We are passionate about our contributions to Plenty, the communities around us and our planet, but never take ourselves too seriously.  We’re down to Earth, we grow together, and we always find a way.  Most importantly, we’re here to improve the lives of plants, people and our planet.  

About the role

Plenty is looking for a Senior Field Engineer to join our Deployment team.  The Deployment team oversees Plenty’s deployment projects from planning, preconstruction activities, procurement, simulation, installation, commissioning, and turnover to customers.  In this role, you will be responsible for deploying software (PlentyOS) in Plenty’s future farms and integrating the software layer with the physical and control layers. This is a highly collaborative role and requires physical presence on-site of the farms that are being deployed.

What you'll do

  • Create and maintain a detailed software qualification test plan for the farm to be deployed
  • Execute the software qualification test plan and integrate the software layer (PlentyOS) with the physical and control layers
  • Uncover and report on issues as they arise in commissioning of Plenty farms
  • Add detailed notes on how to reproduce issues when creating tickets for the Software team
  • Learn how to use PlentyOS proficiently and triage issues as they come up in tests with possibility to escalate to subject matter experts in the Software team if deemed necessary
  • Leverage PlentyOS in simulation-mode to get familiar with and test as much of the expected behaviors ahead of the deployment as possible
  • Configure PlentyOS for different domains
  • Troubleshoot common camera issues, i.e. disconnection, wrong focus or orientation

What you'll bring to the table

  • 5+ years of progressive experience supporting software deployments, with 2 of them being in a field-related setting, preferably with multiple clients
  • Bachelor’s Degree in Engineering, IT and/or related field, or equivalent experience
  • Experience deploying and configuring software, preferably in an industrial manufacturing environment with heavy automation and controls
  • Knowledge of logging, log levels, stack trace, ability to read/understand Java and Python code. Previous coding experience is a bonus, not required
  • Experience with industry tools like DataDog, NewRelic, AWS CloudWatch
  • You're proactive and seek out answers when the task or project ahead is ambiguous
  • Safety oriented, analytical, problem-solving, and eager to learn more mindset
  • You're a team player with excellent organizational, verbal, and written communication skills
  • Availability be present on-site for the duration of each farm deployment
  • Other duties as assigned

Type of role

  • Full-Time, Exempt
  • Onsite

What we can offer 

  • Compensation; we’ll pay you a competitive salary, give you a stake in the company via equity and contribute toward your 401K 
  • Health & well-being; we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, in-office gyms, and an Employee Assistance Program to help with mental health, financial & legal matters 
  • Food; in-office lunches, snacks and access to our leafy greens & new produce in development -- are you up for a side gig as a taste tester?
  • Grow together; learning & development opportunities including unlimited access to our Upstart University platform, LinkedIn Learning, lunch & learns, training certifications, and more
  • Equipment; we’ll provide you with the equipment you need to be successful, including $75/month toward your phone bill and $250 every 2 years to upgrade your phone
  • Paid time off; we know you’ll do your best if you’re taking time to recharge, so we don’t cap the amount of days you can take off per year in addition to the paid holidays we observe
  • Parental leave; 12 weeks off for all new parents - fully paid so you can focus your energy on your newest addition 

Food & Safety Requirements

  • Comply with all Plant, State and Federal OSHA, EPA, FDA, HACCP, and SQF regulations
  • All applicants must be 18 years or older to apply
  • Make sure Equipment design is of a material suitable for food safety and designed in a way that is smooth and easily cleanable